Privacy Policy

Jaffa Market Ltd. ("Jaffa Market", "we", "us") operates jaffamarket.pro and is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information when you visit our website or book our guided food market tours.

Information we collect

We may collect the following types of information:

• Contact details — name, email address, phone number, and message content when you submit our contact or booking form.
• Booking data — preferred tour date, group size, tour package selection, and dietary preferences or special requests.
• Payment information — processed securely through our payment provider; we do not store full credit card numbers on our servers.
• Usage data — pages visited, time spent, browser type, and device information collected via cookies and analytics tools.
• Communication records — correspondence when you email or call us regarding tours, availability, or scheduling.

How we use your information

We use collected information to:

• Process tour bookings and send confirmation details
• Respond to inquiries about availability and private group tours
• Accommodate dietary requirements and group size adjustments
• Send tour reminders and post-tour follow-up messages
• Improve our website and user experience
• Send relevant updates about Jaffa Market tours, with your consent
• Comply with legal obligations under Israeli law

Cookies

Our website uses essential cookies to remember your cookie consent preference. We may also use analytics cookies to understand how visitors interact with our site. You can accept or decline non-essential cookies via the banner on each page. Your preference is stored locally in your browser.

Data sharing

We do not sell your personal data. We may share information with trusted service providers who assist us in operating our website, processing bookings, or servicing you — provided they agree to keep this information confidential. We may also disclose information when required by law.

Data retention

We retain contact form submissions and booking records for up to three years unless a longer period is required for legal or contractual purposes. Active client records are retained for the duration of service plus one year.

Your rights

Under applicable Israeli privacy law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to legal exceptions
• Withdraw consent for marketing communications at any time

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Contact us

For privacy-related inquiries, contact us at tours@jaffamarket.pro or write to Jaffa Market Ltd., 1 Olei Zion Street, Tel Aviv-Yafo 6803001, Israel. Company registration: 542616687.